Privacy Policy
September 2026
1. Data Controller
The data controller is ALAU CONSTRUCCIONS I REFORMES S.L., company number B72585623, Calle Isaac Albéniz 10, 08140 Caldes de Montbui, Barcelona, Spain. Email: [email protected].
2. Data We Collect
We collect personal data that you voluntarily provide when submitting a service request or support enquiry, including: full name, email address, phone number, and details of the requested service. We do not collect payment card data through this website.
3. Purpose of Processing
Your personal data is processed for the following purposes: (a) to respond to your service enquiry and provide a quotation; (b) to arrange and schedule the requested work; (c) to communicate with you regarding your order; (d) to comply with legal obligations.
4. Legal Basis
Processing is based on the performance of a contract (Article 6(1)(b) GDPR) and our legitimate interests in responding to enquiries (Article 6(1)(f) GDPR).
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, and in accordance with applicable Spanish and EU legal requirements.
6. Your Rights
Under the GDPR, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You also have the right to data portability. To exercise these rights, contact us at [email protected].
7. Complaints
You have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos — AEPD) at www.aepd.es.
